Consulting

Our Consulting Division focuses on strategic and development interventions as well as customer service and operational performance improvement.  Our Consulting Division operates in a variety of sectors, including tourism, financial services, health care, tourism and education.

Our services include:

• Country level tourism policies and strategies
• Provincial Policies, strategies and Plans
• Human resources development strategies
• Local Economic Development plans for Tourism
• Integrated Corporate Empowerment and Corporate Social Responsibility Plans
• Consulting on Service Quality improvement
• Consulting on Talent Management Systems
• Measurement of service delivery and improvement requirements through customer research, mystery visits and audits
• Consulting on the Customer First^TM Standard
• Consulting on the Investor in People Standard

• Facilitation of workshops around customer service
• Conducting Market research
• Licensing of Amplixs software
• Licensing of eBrixx Software