Aluwani grew up in Sibasa, in a village called Dzingahe, and matriculated in 1999. She studied Tourism at Tshwane University of Technology and completed a National Diploma in Tourism. She completed an internship at Limpopo Tourism and Parks and in February 2010 joined ProServ South Africa as Office Administrator: Polokwane. 

Celia graduated with a B.Comm Honours in Business Management specialising in marketing from the University of North West. Upon successful completion of her studies she chose to explore and acquire working knowledge of different cultures and nationalities abroad where she was exposed to 5-star hospitality in England and Scotland. She furthermore gained  experience by working in the F&B departments of both the Queen Elizabeth II and Queen Mary II Cruise Liners for a period of 5 years. She joined ProServ in 2008  and is currently part of the Business Development team coordinating marketing and public relations.

Themba grew up in Soweto and matriculated in Swaziland in 1990. He was a professional sportsman in the 90s  and involved in various sports like boxing, basketball & volleyball before joining the hospitality industry. He started his own training company in 2003, shortly before joining ProServ South Africa. He has been with the company since 2005 and is currently holding a position as a Chief Moderator. He was involved in training projects such as the TEP project, Confederations Cup 2009 and The FIFA World Cup 2010 projects.

Donald was born and studied in Limpopo. He completed a BA and an university education diploma. He held various positions, mainly in Education & Training Development with organisations such as Boston Business College, College Campus and Media Works. He joined ProServ South Africa in 2009 as Business Development Coordinator.

Irma Norminton started her career as Parliamentary Secretary for the Department of Labour.   Her first experience in the tourism trade was when she worked for a company called Afritourism as the PA to the Marketing Director.  Irma started with Proserv at the beginning of March 2010 as a Business Development Consultant for the TEP account.  She loves people and enjoys meeting new people on her endeavours to promote TEP products in the Limpopo Province.

Gillian grew up in Port Elizabeth and completed her B. Tech HR Management in 1996.  After a two-year break during which she travelled and worked in the United States and the UK, she began work at the then Hospitality Industry Training Board doing monitoring of in-service trainees , eventually ending up as the Tourism Learnership Project Manager for THETA in 2000.  In 2002 she left THETA to become a training consultant in her own business, working in the hospitality, recruitment, ABET, NGO and agriculture industries and joined Proserv in April 2010.

Vero grew up in Ga-Rankuwa  and completed Office Administration in 2004. She started working in the Hospitality Industry and completed a learnership in Hospitality Reception. She became a qualified facilitator and assessor in 2006.  In April 2009 she joined ProServ as a Facilitator / Assessor and became a qualified Moderator in Jan 2010.

Johanna was born and raised in the North West Province. She started her hospitality career by completing various skills programmes in the Hotel Industry and in 2005 qualified as a Professional Chef. She became a Registerd Facilitator and Assessor in 2008 and joined ProServ South Africa shortly thereafter.

Marthine was born in Pretoria and graduated from the University of Pretoria with a B. Consumer Science: Hospitality Management Degree in 2004. She is currently busy with her Masters Degree in Consumer Science: Food Management. She worked in various sectors in the Hospitality Industry, which includes work in the UK.  She joined ProServ South Africa in April 2010 as a Consultant and joined the Training Services Department in July 2011 as project coordinator.

Phumeza was born and bred in East London, attended the University of Walter Sisulu and acquired a National Diploma in Cost Accounting Management. In 2003 she relocated to Cape Town and decided to enter the recruitment arena within the hospitality industry and joined ProServ. She has a serious passion for people.  

Mmapula grew up in North West and matriculated from Micha-Kgasi High in 1995. She continued her studies with TNT and obtained a National Diploma in Food Service Management in 1999. She joined ProServ South Africa in April 2005 as a qualified facilitator/ assessor and worked as part of the Training and Development Department in various Learnerships and Skills Development projects.